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Cancellation Policy

Please understand that when you cancel or reschedule your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waitlist miss the opportunity to receive our services.

A non-refundable deposit is required to secure your online booking. The deposit you make will go towards your payment total on the day.

Cancellations made within 24 hours notice will incur a 50% charge fee for that appointment booked and your deposit will be lost. This includes no shows. This fee will need to be paid before we can make any future appointments with you.

Only one reschedule is allowed, any further changes will result in losing your deposit and you will need to make a new booking online.

Cancellations and no shows have a significant impact on our business and we hope that you can understand our need to enforce this policy.