Terms & Conditions


  • All prices are in New Zealand Dollars (NZD$) and include GST (15% sales tax)
  • All prices are correct at time of publication, however we reserve the right to alter prices for any reason.

      Gift Voucher Terms & Conditions

      • Gift vouchers expire 12 months from the date of issue
      • Can be used for services or retail purchases
      • Unable to be used for online product purchases
      • Can't be exchanged for cash
      • Any remaining amount will be credited to the clients account to be used on any future appointment/s.

      Shipping Info

      Nationwide NZ Courier (1-3 Days) | $5

      Returns Policy

      If for any reason you are not happy with the item(s) you purchased, you can return them to us within 30 days from the date of purchase by post or by bringing the item(s) into our studio with your online receipt as proof of purchase. If your return is accepted you will receive a full refund or exchange.

      Returns Address:
      ATTN: Returns
      The Beauty Chambers
      430a Ellerslie Panmure Highway,
      Auckland, New Zealand 1060

        Privacy Policy

        We care about your privacy, all of your information is stored safely and is strictly confidential.


        When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
        When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
        Email marketing: With your permission, we may send you emails about our store, new products and other updates.


        When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.


        We may disclose your personal information, only if we are required by law to do so.


        If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
        All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
        PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


        To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
        If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.